Combined Lead Auditor Course for ISO 9001, 20000-1 & 27001 Standards
(Training is organized by ANTS Corp in partnership with ISC, Australia)
Course Highlights:
- 3 (three) Lead Auditor certifications in 6 Days
- Fully certified Training course by RABQSA
- Flexible Modular Training approach
- Credits may be available for prior learning
- Our trainers are not just RABQSA approved Trainers, they are also qualified External Auditors
- Unique ability of ANTS Corp to conduct RABQSA approved Skill Examination for ISO 27001 standards
- Amazing Customer Testimonials
Course Details: (October 14 to October 19, 2013, Time: 9AM-5PM)
- Day 1: ISO/IEC 9001:2008 Standard for Quality Management
- Day 2: ISO/IEC 20000-1:2011 Standard for IT Service Management
- Day 3: ISO/IEC 27001:2005 Standard for Information Security Management
- Day 4: RABQSA-AU Management Systems Auditing Techniques
- Day 5: RABQSA-AU Management Systems Auditing Techniques
- Day 6: RABQSA-TL Leading Management Systems Audit Teams
Course Venue: Fredericksburg, VA
Course Fee: $3500 per participant
Special Pricing: Only $2950 per participant, if registered prior to September 15, 2013
Training Details: Pathway to Flexible Training
Flexible modular training offered by ANTS Corp is as follows:
MODULE 1 (1 DAY/STANDARD)
There are a number of Module 1 programs each covering the understanding of a specific aspect or ‘focus’ of a formally documented management system. Typically each module is a one day seminar workshop covering a specific standard. One can choose any numbers of programs based on their business needs:
- RABQSA-IT, Information Technology Service Management ISO 20001: 2011 (1 Day)
- RABQSA-QM, Quality Management Systems – ISO 9001: 2008 (1 Day)
- RABQSA-IS, Information Security Management System –ISO/IEC 27001: 2005 (1 Day)
MODULE NO 2 (2 DAYS)
RABQSA-AU is a two day workshop on the understandings and application of auditing techniques and principles as defined by the International Auditing Standard ISO 19011: 2003. This standard is applies to ALL management systems including; ISO 9001, ISO 20001and ISO 27001 standards. It involves audit planning, evaluation and analysis of audit findings from case studies, preparation of audit findings and audit report, and techniques of conducting a closing meeting with the audit client.
MODULE NO 3 (1 DAY)
RABQSA –TL is a one day workshop on the fundamentals and principles of managing the audit program and leading an audit team. The scope of this workshop teaches how to establish, plan and task the activities of an audit team, organize and direct audit team members, prevent and resolve conflict with the auditee and /or within audit team and prepare and complete an audit report.
Benefits of the Competency based Modular Training
- Enables managers to plan the time that staff will be away under training.
- Enables companies to consolidate and demonstrate the training information and skills received to the desired level of competency required.
- Each candidate attending will be required to demonstrate competence required by the Industry based competencies units.
- No one fails. Candidates will be assessed as either “Competent” or “Not-Yet-Competent”. If the candidate does not achieve the desired level of competency, they will be advised of the area(s) where competency is yet to be achieved and will be given the opportunity to achieve the desired competency.
- These modules could be conducted in the one week or could be separated by a period of time.
- Candidates who complete at least one of the Modules1 and Module 2 can register with RABQSA as ‘Provisional Auditor’.
- Recognition of Prior learning and competencies obtained through other training establishments.
- Qualification as Auditor/Lead Auditor for an additional management system is quick. Candidates need to attend Module 1 only for the additional standard.
- Successful candidates can get a certificate with RABQSA logo.
A candidate who successfully obtains the necessary levels of competency in any of the Module 1 (ISO 9001, ISO 20001 or ISO 27001), Module 2 (RABQSA-AU), and Module 3 (RABQSA-TL) will be awarded ISC ‘Certificate of Attainment’ for each individual module. If the candidate completes any of the Module 1 (Except ISO 20001) and Module 2 (AU), it will also qualify them to register with RABQSA as ‘Provisional Auditor’.
For becoming an auditor qualified to lead the audit teams for conducting external audits, participant would also need to successfully complete module 3 (RABQSA-TL), too. This certificate provides the basis for becoming an auditor qualified to lead the audit teams for conducting external audits.
Graduates seeking a certification grade beyond ‘Provisional’ must apply directly to RABQSA, and demonstrate the additional skills, personal attributes and qualifications required for the grade they seek. Refer to RABQSA website www.rabqsa.com for further details.
Service Management System ISO/IEC 20000-1:2011
MODULE 1 – ONE DAY COURSE (RABQSA-IT)
Purpose
The information presented in this one day course forms the basis for a systematic and integrated approach to Service Management. It also enables participants to gain an understanding of the requirements of all the elements in ISO/IEC 20000-1:2011.The course examines the benefits of implementing a Service Management System and the compatibility of Services and quality management systems.The program explains the significant features of an SMS and the terminology and methodology used in the ISO/IEC 20000-1:2011 Standard.
Who Should Attend?
This course is designed for participants with knowledge or understanding of ISO/IEC 20000-1:2011. It is suitable for:
- Auditors and Lead Auditors who are required to conduct internal/external ITSMS audits
- People who are responsible for conducting any IT service management audit.
What Will Be Achieved?
Upon successful completion of this course participants should be able to:
- Understand Service Delivery and Service Operations processes
- Have an overview of Service Management standards and frameworks;
- Identify situations within their own organizations that are non-compliant with the Service Management standards;
- Identify processes within their own organizations that must be controlled or improved.
Course Recognition
On successful completion of this course, participants will be issued with a ‘Certificate of Attainment’, covering the competencies of RABQSA-IT Module.This certificate enables successful candidates to receive an SMS Lead Auditor course certification from ISC when combined with competencies RABQSA-AU and RABQSA-TL.
Prerequisites: Candidate should have read the SMS ISO/IEC 20000-1:2011 standard.
Quality Management Systems ISO 9001: 2008
MODULE 1 – ONE-DAY COURSE (RABQSA –QM)
Purpose: This course is designed to unravel the mystery surrounding terminology used in the internationally recognized ISO 9001 standards for quality management systems. It explains all the elements in these standards in a way that is easy to understand. This course will set down the foundations of knowledge upon which participants can base their quality management system. An effective quality management system can be developed only with the full participation and cooperation of all concerned. A system that has been thoroughly discussed and contains contributions from employees will have broad ownership and is more likely to be accepted and implemented than one that is imposed. Cooperation and acceptance comes with knowledge and understanding.
Who Should Attend?
This course is designed for:
- Auditors and Lead Auditors who are required to conduct internal/external quality audits.
- People who are responsible for developing and implementing quality management
systems based on AS/NZS ISO 9001
What Will Be Achieved?
By the end of this course, participants will be able to:
- Understand the requirements of ISO 9001 including the eight quality management principles;
- Identify situations within their own organizations that are non-compliant with the quality management standards;
- Identify processes within their own organizations that must be controlled or improved.
Course Recognition: On successful completion of this course, participants will be issued with a ‘Certificate of Attainment’, covering the competencies of RABQSA-QM Module.This certificate enables successful candidates to apply to RABQSA International or NABET for certification as a provisional auditor when combined with competencies either RABQSA-AU or with both RABQSA-AU and RABQSA-TL.
Prerequisites: No prerequisites.
Information Security Management Systems ISO/IEC 27001:2005
MODULE 1 – ONE DAY COURSE (RABQSA-IS)
Purpose: The information presented in this one day course forms the basis for a systematic and integrated approach to Information Security management. It also enables participants to gain an understanding of the requirements of all the elements in ISO/IEC 27001:2005.The course examines the benefits of implementing an Information Security Management System and the compatibility of information security and quality management systems.The program explains the significant features of ISMS and the terminology and methodology used in the ISO/IEC 27001:2005 Standard.
Who Should Attend?
This course is designed for participants with knowledge or understanding of ISO/IEC 27001:2005. It is suitable for:
- Auditors and Lead Auditors who are required to conduct internal/external ISMS audits.
- People who are responsible for conducting any security audit.
What Will Be Achieved?
Upon successful completion of this course participants should be able to:
- Understanding OECD (Organization for Economic Cooperation and Development) Principles, codes of practice and standards;
- Identify situations within their own organizations that are non-compliant with the information security management standards;
- Identify processes within their own organizations that must be controlled or improved.
Course Recognition: On successful completion of this course, participants will be issued with a ‘Certificate of Attainment’, covering the competencies of RABQSA-IS Module.This certificate enables successful candidates to apply to RABQSA International for certification as a provisional auditor when combined with competencies either RABQSA-AU or with both RABQSA-AU and RABQSA-TL.
Prerequisites: Candidate should have read the ISMS ISO/IEC 27001:2005 standard
Management Systems Auditing Techniques
MODULE 2 -TWO-DAYS COURSE (RABQSA-AU)
Purpose: A well-structured and properly conducted program of quality audits is well recognized as an effective management tool. Audits provide feedback to management and an independent and objective assessment of compliance within the organizations defined quality system. Through the detection of system errors, and identification of ‘opportunities for improvement’, audits can contribute to a significant improvement in profitability.
Who Should Attend?
All staff responsible for internal audits of quality systems, including department managers and supervisory staff, quality managers and quality engineers, staff designing and implementing quality systems, and by no means least, directors and executives who wish to improve profitability through effective quality management systems.
Note:Those participants, who have completed Understanding the Requirements of IS0 9000 Quality Management Systems, or Interpreting ISO 9000 for the Service Sector, may enter this program at Module 2.
What Will Be Achieved?
By the end of this course, participants will be able to:
- Describe the basic principles and requirements of internal/external auditing as set out in the standards for Quality Systems.
- Analyze their organizations requirements for the appropriate application of internal auditing activities.
- Plan, conduct and complete internal/external audits, effectively, within the guidelines set out in the standard.
- Identify appropriate communication and interpersonal skills which are to be exhibited by auditors.
- Related Documents
- ISO 19011 : 2003 Guidelines for quality and/or environmental management system auditing
Course Recognition: This course is a competency-based training program for RABQSA-AU Module. On successful completion of this course, participants will be issued with a ‘Certificate of Attainment, covering the competencies of RABQSA –AU Module.
This certificate enables successful candidates to apply to RABQSA International for certification as a provisional auditor when combined with competencies of Module 1(RABQSA-QM, FS, IS , EM, OH)
Prerequisites: Those participants who have a basic understanding of ISO 9000 quality management systems or any other Module 1 will have an advantage.
LEAD AUDITOR: Leading Management System Audit Teams
MODULE 3 –ONE DAY COURSE (RABQSA- TL)
Purpose: This course is intended for people with a sound background in quality systems who wish to become lead second party (supplier) or third party (certification body) audit teams.The course includes a high level of participant involvement through discussions, role plays and case studies that are used to reinforce the concepts and to provide practice in applying them.
Who should attend?
This course is designed for Auditors and Lead Auditors who are required to conduct external management system audits by leading the Audit Team.
What Will Be Achieved?
By the end of this course, participants will be able to:
- Establish, plan and task the activities of an audit team.
- Communicate effectively with the auditee and audit client
- Organize and direct audit team members
- Prevent and resolve conflict with the auditee and /or within audit team
- Prepare and complete an audit report.
- Related Documents
- ISO 19011: 2003 Guidelines for quality and/or environmental management system auditing
Prerequisite: Participants must have been deemed competent on AU Module.If the participant is completing this RABQSA -TL Module as a separate module, then the participant must demonstrate that he/she has been deemed competent on AU Module. Examiner/Trainer is required to verify with the Head Office for AU competency recognition. Only RABQSA-AU competency is recognized.
If the participant is completing ISC’s RABQSA-AU and RABQSA- TL Module on consecutive days, then the participant will be assessed on both AU and TL Modules together and outcome will be assessed together.
Course Recognition: This course is a competency-based training program (RABQSA-TL). On successful completion of this course, participants will be issued with a ‘Certificate of Attainment’ covering the competencies of RABQSA –TL Module.This certificate enables successful candidates to apply to RABQSA International for certification as a provisional auditor when combined with competencies any of the Module 1 (RABQSA-QM, RABQSA-EM, RABQSA-OH, RABQSA-IS, RABQSA-FS) and with RABQSA-AU.
